Frequently asked questions
What is the return policy?
We do accept returns within 14 days of purchase. Items must be unworn, unwashed, and in its original packaging with the tags still in tact. We are also happy to do exchanging if the size is incorrect. The buyer will need to pay shipping costs of the return. Approved returns will be refunded to the original payment method within 5-7 days of recieving the returned item. To start your return, please email us at lizbetsluxury25@yahoo.com with your order number and items you wish to return and we will respond asap!
Are any purchases final sale?
Yes, all sale items are final purchase!
When will I get my order?
We will work quickly to ship your order as soon as possible. You should recieve and email that your order shipped with a tracking number within 2-3 days of purchasing.
What if my package never arrived or my items are damaged?
No worries! Just email us at lizbetsluxury25@yahoo.com with your order number in the subject and we can take care of it!
How much does shipping cost?
Our standard shipping is $5.99. If you spend $75 or more, you will receive free shipping!